.Five9 (FIVN) has actually been actually awarded the 2024 Aragon Study Innovation Honor for Artificial Intelligence Call Centers as well as named an Innovator in 2 Aragon Research study World reports: artificial intelligence Representative Operating Systems in the ICC, 2025, and also Intelligent Contact Center, 2025. The firm was acknowledged as the most strategic merchant in the artificial intelligence Agent Platforms report.At the primary of Five9’s development is their sight for The NEW CX, where Artificial Intelligence Agents as well as AI-empowered Human being Professionals team up to supply hyper-personalized client expertises. The provider lately presented brand new advancements consisting of Five9 GenAI Center, Five9 GeniusAI, and Five9 AI Agents.The award appeared at Aragon Transform 2024 on December 10, 2024, acknowledging Five9’s ideal use technology in market advancement and interruption.Five9 (FIVN) ha ricevuto il premio Aragon Research Technology Award 2024 per i Centri di Contatto AI ed u00e8 stata nominata Leader in as a result of rapporti di Aragon Research study Globe: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta happen il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The brand-new CX, plunged Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Workshop, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disruption del mercato.Five9 (FIVN) ha sido galardonada disadvantage el Premio Aragon Research study Development 2024 por sus Centros de Contacto AI y nombrada Lu00edder en dos informes de Aragon Investigation Globe: Plataformas de Agentes artificial intelligence en la ICC, 2025, y Centro de Contacto Inteligente, 2025. La compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand new CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Center, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de la tecnologu00eda por parte de Five9 en la evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Center, Five9 GeniusAI Five9 AI Professionals. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Study 2024 put les Centres de Call AI et a u00e9tu00e9 nommu00e9e Forerunner dans deux rapports d’Aragon Study Entire world: Plates-formes d’Agents AI dans l’ICC, 2025, et Center de Connect with Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le rapport sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur dream put The NEW CX, ou00f9 Representatives AI et Brokers Humains soutenus the same level l’AI collaborent put offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Workshop, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de la technologie par Five9 dans l’u00e9volution et Los Angeles disturbance du marchu00e9. Five9( FIVN) wurde mit dem Aragon Investigation Advancement Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Leader in zwei Aragon Investigation Entire world- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Technology von Five9 steht ihre Sight fu00fcr The brand-new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Workshop, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The company was additionally called an Innovator in The Aragon Research Study Entire World for AI Agent Operating Systems in the ICC, 2025 as well as Aragon Study Planet for Intelligent Call Facility, 2025. SAN RAMON, Calif.– (COMPANY CABLE)–.
Five9 (Nasdaq: FIVN), supplier of the Intelligent CX Platform, has been actually named a winner of the 2024 Aragon Research Technology Honor for Artificial Intelligence Connect With Centers. Furthermore, Five9 has actually been actually called an Innovator in 2 Aragon Research study Planet documents: artificial intelligence Representative Operating Systems in the ICC, 2025, and Intelligent Get In Touch With Facility, 2025. This awareness from Aragon Study underscores Five9’s posture as an innovator in AI-elevated CX.
The AI Broker Platforms in the ICC, 2025 file openings Five9 as the best
critical merchant ranked in
the record, recognizing Five9 s critical vision for AI-driven advancement in CX. At the primary of this particular development is actually Five9’s perspective for The NEW CX where AI Agents and also AI-empowered Person Agents team up to deliver hyper-personalized, effortless consumer knowledge. Through encouraging organizations to deliver transformative consumer communications while lessening prices as well as improving performance, Five9 is actually setting brand new standards for AI-powered solutions in the call center business.
AI is fundamental for developing phenomenal client knowledge, as well as our experts are honored to become recognized by AragonStudy as cutting-edge for our efforts to push the smart call center forward, stated Jonathan Rosenberg, Chief Modern Technology Policeman as well as Chief of Artificial Intelligence, Five9. Our emphasis has been actually, and also will certainly continue to be actually, aiding businesses provide those experiences with easy-to-use devices and abilities. Along with each new innovation, we take a step forward for both Five9 as well as for the market in its entirety.
The Aragon Investigation Development award pinpoints service providers leveraging ideal use modern technology to certainly not only adapt as markets change, however to definitely interrupt as well as educate just how their markets are going to evolve. Five9 was actually officially presented along with the honor on December 10, 2024, at Aragon Transform 2024, the annual Aragon Investigation honors ceremony.Five9’s dedication to advancement, especially its sight for mixing artificial intelligence Professionals as well as AI-empowered Person Agents, is establishing a new requirement for just how businesses may deliver hyper-personalized and seamless customer expertises, stated Jim Lundy, Owner, Chief Executive Officer as well as Lead Professional, Aragon Research Study. This award and also file recognition builds on Five9’s devotion to delivering AI developments for CX.
Earlier this year, the company launched brand-new innovations, including Five9 GenAI Workshop, Five9 GeniusAI, and also Five9 AI Representatives, that improve the means companies approach CX, driving much better end results for each customers and agents. Concerning Five9. The Five9 Intelligent CX System, powered by Five9 Genius AI, offers a comprehensive room of remedies to power AI-elevated consumer knowledge that provide better service results as well as Take Pleasure to CX.
Our merged cloud-native offering permits hyper-personalized customer adventures and even more encouraged workers, bring in every consumer interaction extra hooked up, straightforward, and also personal. Counted on through 2,500 +consumers as well as 1,400+ companions globally, Five9 brings together the power of AI, our platform, and also our individuals to steer AI-elevated CX.For more details, see www.five9.com. Engage along with our company @Five9, LinkedIn, Facebook, Blog site.
u00a9 2024 Aragon Research, Inc. and/or its own Affiliates. All Rights Scheduled.
The id of an Aragon Research study honor victor is not a promotion through Aragon Research study of any type of seller, item, or solution. View source version on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Business Communications Supervisor. Press@five9.com. Source: Five9.
FAQ. What major honors performed Five9( FIVN) win in 2024 coming from Aragon Investigation? Five9 succeeded the 2024 Aragon Analysis Development Award for AI Contact Centers and was actually named a Forerunner in pair of Aragon Study Planet documents: AI Agent Operating Systems in the ICC, 2025, as well as Intelligent Get In Touch With Facility, 2025.
What new AI products performed Five9( FIVN) offer in 2024? Five9 presented Five9 GenAI Center, Five9 GeniusAI, as well as Five9 AI Brokers to change customer adventure monitoring.How does Five9’s( FIVN )BRAND NEW CX sight influence client service? Five9’s brand-new CX eyesight combines AI Brokers with AI-empowered Human Representatives to supply hyper-personalized, simple and easy consumeradventures while lessening prices as well as strengthening effectiveness.
What was Five9’s( FIVN) key position in the Aragon Study Globe 2025 file? Five9was positioned as the best critical vendor in the AI Agent Operating Systems in the ICC, 2025 document, recognizing their critical sight for AI-driven technology in CX. When performed Five9( FIVN) get the AragonStudy Innovation
Award
?
Five9 was actually officially shown along with the award on December 10, 2024, at the Aragon Transform 2024 honors service.